The Toolspoke marketplace
Agent skills
Explore reusable instructions and procedures that teach AI agents how to do useful work.
30 public listings
- Skill
Answer a support ticket
Answer from what the product actually does, checked in the systems, rather than from a plausible account of it.
Customer support - Skill
Chase a failed payment
Work a failed charge from the reason code the processor gave, rather than retrying blindly, and tell the customer before their access changes.
Payments - Skill
Check the data pipeline ran
Confirm the numbers people are about to use are fresh and complete, by checking freshness and volume rather than job status.
Data - Skill
Confirm a reported outage
Check the whole path between a customer and the thing they say is down, so the reply is a fact rather than a reassurance.
Observability - Skill
Cut a release and write the notes
Tag a release from something already proven green, with notes written for the people who use it rather than the people who wrote it.
Developer tools - Skill
Escalate a ticket to engineering
Hand a support ticket over with everything needed to start, so it does not come back asking for the account id.
Project management - Skill
Find out why CI is failing
Read a red build down to the actual assertion or gate that failed, and say whether it is this change, the branch it sits on, or the pipeline.
Developer tools - Skill
Follow up an expiring trial
Reach a trial before it lapses with a message shaped by what they actually did in the product, and hand over the ones worth a person.
CRM - Skill
Handle a refund request
Establish the facts of a refund request and prepare the decision, without issuing money back on your own authority.
Payments - Skill
Investigate an error spike
Work out whether a rise in errors is a new fault, a new user, or a new monitor, and answer in that order before proposing a fix.
Observability - Skill
Keep dependencies patched
Work the vulnerability list down by real exposure rather than by severity label, and land the upgrades in batches that can be reviewed.
Security - Skill
Onboard a new customer
Take a new paying account from signup to a working setup with an owner, without the four systems disagreeing about who they are.
Payments - Skill
Point a domain at a service
Add or change DNS for a service and verify it resolves and serves before calling it done, without touching records you did not come for.
Infrastructure - Skill
Prepare the weekly revenue update
Produce the same handful of numbers every week from the same sources, with the movements explained rather than just reported.
Payments - Skill
Publish a post and announce it
Take a finished draft to live, checked in the order that catches the mistakes people see, then announce it once in each place.
Marketing - Skill
Qualify an inbound lead
Find out in five minutes whether an inbound signup is worth a person's time, and write down the reason either way.
CRM - Skill
Reconcile the month's spend
Match what was spent against what was recorded, and produce a short list of the differences with a reason for each.
Finance - Skill
Reproduce a bug from a support ticket
Get from a customer's description to a failing case you can watch, using their actual request rather than an approximation of it.
Customer support - Skill
Research a competitor's public pages
Pull what a competitor publishes into a comparison of facts with dates attached, using only public sources.
Data - Skill
Restore a backup into a scratch database
Get a copy of production data somewhere safe to query, without ever pointing a restore at a live database.
Database - Skill
Review a pull request
Read a change for the failures that matter in this codebase and leave a review somebody can act on without a second round.
Developer tools - Skill
Review who has access to what
Produce a list of every person with access to each system and what it gives them, with the accounts that should have been removed named.
Security - Skill
Roll back a bad deploy
Put the last known-good build back in front of users and prove it is serving, before spending any time on why the new one broke.
Infrastructure - Skill
Rotate a leaked credential
Replace a secret that has been exposed and prove the old one is dead, in an order that never leaves the service without a working key.
Security - Skill
Run the weekly SEO check
Look at search performance for the four things that actually move, and report changes with causes rather than a dashboard screenshot.
Analytics - Skill
Run the weekly team digest
Assemble what actually shipped, what moved, and what is stuck, from the systems that recorded it rather than from what people remember.
Project management - Skill
Set up a new hire's accounts
Give somebody everything they need on their first morning and nothing they do not, from a role rather than from a copy of a colleague.
Security - Skill
Triage a new bug report
Turn a report into a ticket that can be worked without asking the reporter anything else, or close it with a reason.
Project management - Skill
Triage a production alert
Turn a pager alert into either a fix already moving or a written all-clear, in the order that finds the cause fastest.
Observability - Skill
Write the incident review
Assemble a timeline from the systems that recorded it, and a review that names causes rather than people, within a day of the all-clear.
Knowledge