Teach your agents how the work is done.
Skills are reusable instructions an agent follows for a job: how to triage a bug, roll back a deploy or chase a payment. Add one to any agent.
4 results for “Roll back a bad deploy”Clear
Escalate a ticket to engineering
Hand a support ticket over with everything needed to start, so it does not come back asking for the account id.
Project management
Handle a refund request
Establish the facts of a refund request and prepare the decision, without issuing money back on your own authority.
Payments
Restore a backup into a scratch database
Get a copy of production data somewhere safe to query, without ever pointing a restore at a live database.
Database
Roll back a bad deploy
Put the last known-good build back in front of users and prove it is serving, before spending any time on why the new one broke.
Infrastructure
Have a way of working worth keeping?
Write it down once as a skill and every agent you build can follow it.