Teach your agents how the work is done.

Skills are reusable instructions an agent follows for a job: how to triage a bug, roll back a deploy or chase a payment. Add one to any agent.

4 results in PaymentsClear

Work a failed charge from the reason code the processor gave, rather than retrying blindly, and tell the customer before their access changes.

Establish the facts of a refund request and prepare the decision, without issuing money back on your own authority.

Take a new paying account from signup to a working setup with an owner, without the four systems disagreeing about who they are.

Produce the same handful of numbers every week from the same sources, with the movements explained rather than just reported.

Have a way of working worth keeping?

Write it down once as a skill and every agent you build can follow it.